Effective Date: January 1, 2025
This Notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
When this Notice of Privacy Practices (“Notice”) refers to “we” or “us,” it means PrideRx LLC (“PrideRx”) and its affiliated pharmacies, pharmacists, and employees who provide health care services to PrideRx clients.
We are required by law to:
- Maintain the privacy of your protected health information (“PHI”).
- Follow the terms of this Notice, as amended from time to time.
- Provide you with this Notice outlining our legal duties and privacy practices regarding your PHI.
- Notify affected individuals following a breach of unsecured PHI.
This Notice explains how we may use and disclose your PHI and outlines your rights concerning your PHI. We reserve the right to amend this Notice, and any material changes will be posted on our website.
I. Use and Disclosure of Your PHI
We use and disclose your PHI for treatment, payment, and health care operations. We may also use your PHI for purposes permitted or required by law and with your written authorization. The following are examples of such uses and disclosures:
A. Treatment
We may use and disclose your PHI to provide prescription and supply services, and to share information with pharmacists, pharmacy technicians, and other health care providers involved in your care.
B. Payment
We may use and disclose your PHI to obtain payment for the services we provide, including verifying insurance coverage and obtaining prior authorizations.
C. Health Care Operations
Your PHI may be used for quality assessment, compliance audits, performance evaluations, and other administrative activities to manage our operations.
D. Prescription Refill Reminders, Treatment Alternatives, or Health-Related Benefits
We may use your PHI to remind you about prescription refills, inform you of treatment options, or share information about health-related benefits and services.
E. Family Members, Relatives, or Close Friends
We may disclose your PHI to individuals involved in your care or payment, unless you object. If you are unable to agree or object, we may use our professional judgment to determine if disclosure is in your best interest.
F. Other Permitted and Required Uses and Disclosures
We may use your PHI without your authorization for the following purposes:
- Compliance with laws.
- Public health and safety activities.
- Reporting abuse, neglect, or communicable diseases.
- Oversight activities, such as audits or investigations.
- Judicial or administrative proceedings.
- Law enforcement purposes.
- Organ or tissue donation.
- Research, under specific conditions.
- Addressing threats to health or safety.
- Military, national security, and intelligence activities.
- Worker’s compensation and related activities.
II. Your Rights Regarding PHI
A. Requesting Restrictions
You may request restrictions on how your PHI is used or disclosed. While we are not obligated to agree, we will comply if we do.
B. Confidential Communications
You may request to receive communications about your PHI by alternative means or at alternative locations.
C. Accessing Your PM
You have the right to access, inspect, and obtain a copy of your PHI. Requests must be submitted in writing, and reasonable fees may apply.
D. Accounting of Disclosures
You may request an accounting of PHI disclosures for up to six years prior to your request.
E. Amending Your PM
You may request an amendment to your PHI if you believe it is incorrect or incomplete. Requests must be submitted in writing, and we will respond promptly.
F. Paper Copy of This Notice
You may request a paper copy of this Notice at any time, even if you have received it electronically.
G. Fundraising Opt-Out
You have the right to opt-out of fundraising communications, and your PHI will not be used for such purposes without your authorization.
III. Additional Information, Questions, or Complaints
If you need more information or wish to exercise your rights, please contact us at support@priderx.com.
If you believe your privacy rights have been violated, you may file a complaint with the Privacy Officer of the pharmacy or:
Secretary of the Department of Health and Human Services
200 Independence Avenue SW
Washington, D.C. 20201
You will not face retaliation for filing a complaint